Please refer to policies and procedures at the top of this page for more details. 

1. How do I know if counselling is right for me?

 Counselling can be beneficial for anyone experiencing emotional difficulties, relationship challenges, or life transitions. If you're feeling overwhelmed, stuck, or unsure about how to move forward, get in touch to book a complimentary 30-minute consultation with no obligation. 

2. What can I expect during my first session?

The 30 minutes free chat will aim at discussing your reasons for seeking counselling, gather some background information and set your goals for your counselling journey. We will also cover the way I work to ensure that we are a good match. It's also a time to ask questions, express any concerns, and get comfortable with the process.

3. How long does each session last?

Typically, counselling sessions last 50 minutes. The frequency of sessions will be tailored to your individual needs and goals.

4. Is everything I share in counselling confidential?

Yes, confidentiality is a cornerstone of the counselling relationship. I will not share any information you disclose without your consent, except in cases where there is a risk of harm to yourself or others, or as required by law. I also attend regular supervision during which I may discuss my client work, but this process remains anonymous.

5. How many sessions will I need?

The number of sessions varies depending on your unique situation and goals. Some people find they benefit from just a few sessions, while others engage in therapy over a longer period. We will regularly review your progress and discuss your need for further sessions.

6. Do you offer online or phone counselling?

Yes, our sessions will be exclusively remotely delivered. This may be online or over the phone.

7. How do I schedule an appointment?

You can schedule a session by getting in touch with me via email or phone.

8. What are your fees, and do you accept insurance?

The fee is £50 per 50 minutes session. I offer a complimentary 30-minute consultation with no obligation. 

9. What if I need to cancel or reschedule an appointment?

I understand that life happens. If you need to cancel or reschedule, please contact me at least 24 hours in advance. Late cancellations or missed appointments may incur a full fee.

10. What should I do if I’m in crisis?

If you are in crisis and need immediate help, please call emergency services or visit your nearest emergency room. Details below:

NHS 111 - For urgent but non-life-threatening mental health concerns, you can contact:

NHS 111 (free to call) for advice and guidance on what to do next. They can also direct you to local mental health services.

Samaritans - For anyone in distress or needing someone to talk to:

Phone: 116 123 (free, 24/7)

Email: jo@samaritans.org

Crisis Helplines - Many areas have local mental health crisis teams that can provide immediate support:

Contact your GP for details or check your local NHS website for crisis team contact information.

Shout - A 24/7 text service for anyone in crisis:

Text: "SHOUT" to 85258 for free, confidential support.